Find out what days and times mail is delivered in Canada. Mail is not delivered on statutory holidays like Christmas Day.
What are the mail and parcel delivery hours?
P.O. Box Terms and Conditions
Find Terms and Conditions for Canada Post Consumer P.O. Boxes here.
Commercial PO Box Terms and Conditions
How to rent, cancel, and use a commercial Postal Box at Canada Post.
The parcel I am expecting is in customs, what can I do?
Find out about the customs process for receiving a package from another country.
Receive your mail while travelling across Canada
Apply in person for our free general delivery service (often called Poste Restante) to receive mail at any Post Office.
How can I call the post office?
Over 6,300 post offices are available to take your call! Here’s how to get in touch:
What taxes apply to Canada Post products?
A description of what federal and provincial sales taxes apply to Canada Post products and which products are tax exempt.
How will I receive mail at my new home?
Mail is usually delivered to your door, rural mailbox or community mailbox. You may also receive mail at a P.O. Box or group mailbox.
Can I refuse delivery of a parcel?
There are 3 ways you can return a letter or parcel to sender. Pick the one best for your needs
Where to get your delivery
Find out about the pickup location for your parcel or letter after an attempted delivery.
Rural mailbox rules
Follow these specifications to ensure your rural mailbox makes delivery easy for Canada Post.
Why is my post office closing?
We may close or relocate a post office to improve operations and remain competitive.
Post office opening hours
First look up your post office in Find a Post Office and then you can view the hours of operation for that location.
How to use the Find a Post Office tool
Get help with our online Find a Post Office tool. Enter your postal code, address or intersection and get a list of nearby post offices and outlets.
Delivery Preference | Terms and Conditions
These are the Terms and Conditions that govern the use of Delivery Preference options from Canada Post.
Pay Duty and Taxes | Terms and Conditions
These are the Terms and Conditions that govern the use of the Pay Duty and Taxes services from Canada Post.