Support

The following Terms and Conditions apply to the Rural and Remote Promotion offered by Canada Post.

These are the Terms and Conditions that govern the use of the Pay Duty and Taxes services from Canada Post.

These are the Terms and Conditions that govern the use of Delivery Preference options from Canada Post.

Find out what days and times mail is delivered in Canada. Mail is not delivered on statutory holidays like Christmas Day.

Find Terms and Conditions for Canada Post Consumer P.O. Boxes here.

How to rent, cancel, and use a commercial Postal Box at Canada Post.

Find out about the customs process for receiving a package from another country.

Apply in person for our free general delivery service (often called Poste Restante) to receive mail at any Post Office.

There are 3 ways you can return a letter or parcel to sender. Pick the one best for your needs

Over 6,300 post offices are available to take your call! Here’s how to get in touch: