How is my email information being used as part of the Mail Forwarding service?

    If you provided your email address at the time of purchase, you will benefit from the following:

    • Receive an electronic receipt and service-related communications from Canada Post (including service expiry reminders or if we will need to contact you should an issue arise with your Mail Forwarding service).
    • You will have access to the online self-serve tool to extend or make changes to your service.
    • You will receive special offers from Canada Post on behalf of organizations. You can opt-out of receiving future offers by unsubscribing or by contacting us by mail (CANADA POST N0370-2701 PROM RIVERSIDE DR OTTAWA ON K1A 1L9), by email ( or by telephone (1-800-267-1177).

    Your email information will not be disclosed to other organizations.