How is mail delivered to my new home?

Your new home will receive mail at one of the following:

  • Your door or rural mailbox
  • Community mailbox
  • Group mailbox

Things to consider

  • If you live in a condo, strata or apartment, or have a business mailbox You’ll have to contact your building manager or superintendent, as Canada Post doesn’t manage these mailboxes. If you aren’t sure whether your mailbox is managed by Canada Post, chat with us and we’ll be happy to assist you.
  • If you’ve moved to a neighbourhood with a Canada Post community mailbox Learn how to locate your mailbox, obtain new keys and receive packages. Get started with a community mailbox.
  • If you are adding a suite number to an existing address If you have added a suite to an existing address and want mail delivered to that specific suite, please contact your city or town to register the address.
  • If you are not sure how you receive mail Contact us if mail isn't delivered to your door and you're uncertain about its delivery location.