Support

    Browsers that work best on the Canada Post website

    For the best experience on Canada Post’s website, we recommend using the latest version of:

    Chrome™ for PCs, Mac, Android and Apple mobile devices.
    Mozilla Firefox for PCs, Mac, Android and Apple mobile devices
    Safari® for Mac and Apple mobile devices.
    Microsoft Edge for PCs and Windows tablets.
    Samsung Browser for Android devices.

    Adobe Reader

    Our website uses Adobe technology to deliver rich content in a portable document format (PDF). To view or download a PDF, you need to install Adobe Reader.

    If you don’t already have it installed, you can download Adobe Reader free.

    Adobe Flash plug-in

    Our website is in the process of moving away from the Adobe Flash plugin (Adobe will retire it in 2020), but you may still find it on tools and training that have not yet been updated.

    JavaScript

    Our website uses JavaScript to enhance navigation and provide interactive pages. JavaScript is a basic scripting language that allows us to create dynamic pages that react to what you do. It is a "safe" programming language – it cannot access any system controls or hardware on your computer.

    All of our online tools require JavaScript. Make sure JavaScript is enabled in your web browser.

    Cookies

    A cookie is a small text file placed on your web browser by a web server. It acts as an identification card that is unique to you, and can only be read by the web server that gave it to you.

    Cookies are required to use the website. If you disable cookies in your browser, the website may not work as expected.

    Session cookies

    Our website uses session cookies to improve site navigation and to enhance your online experience by maintaining information from page to page. Session cookies are automatically deleted from your computer when you close your browser session.

    Persistent cookies

    Persistent cookies allow you to maintain your signed-in status while using our site and help us customize your online experience by remembering key bits of information such as which official language you prefer.