How to create a shipping profile: by customer number report in Intelligence 360

    This monthly report provides consolidated information related to net cost ($), volume and average weight (kg or VE -Volumetric Equivalent) of items. Information is summarized by service type (like Expedited Parcel or Xpresspost) and/or customer number(s).

    For up-to-date results, generate this report after a Tuesday, as information is uploaded each week on Tuesday.

    Use the following steps to create a report:

    1. Pick My reports in your menu bar.

    Step 1

    2. Open the Create new report button.

    Step 2

    3. Select Create in the “Shipping profile: by customer number” box. You can preview the report before you create it.

    Step 3

    4. Enter the Start and End date of the time period* you want your report to cover.

    Step 4 Step 4a

    5. Pick the Customer number(s) whose data you want in the report.

    Step 5 Step 5a

    6. Choose a Destination location – you can only generate a report for one destination choice at a time. Press the Continue button.

    Step 6

    7. Pick the shipping Service type(s) whose data you want to see.

    Step 7

    8. Pick Aggregate data by Service type, customer number or both.

    Step 8

    9. Enter a Report title, Email address and format to download.


    You can schedule a report to run on a recurring time frame, or generate a report immediately.

    Once a report is generated, you can:

    • Download it
    • Add it to your favourites (up to 5 are allowed)
    • Edit it
    • Schedule, email and save as a template

    Key Definitions

    • Net Cost is the sum of all items billed within the timeframe you selected. Net cost includes ALL surcharges and fees (such as fuel surcharge and signature). Net cost does NOT include applicable taxes.
    • Volume is the number of items billed within the timeframe you selected.  
    • Average weight (KG or VE) is the average weight of all items billed within the timeframe you selected. This value will either be the declared weight or the volumetric equivalent (VE) entered within  your  shipping system.