Support

Keep your Cash Passport funds safe while you travel and when shopping online. Tips on avoiding fraud and what to do if your card is lost or stolen.

Call Global Assistance at any time, from anywhere in the world for Cash Passport support, to notify Mastercard of a lost or stolen card or to contest a charge.

New Canada Post concept stores take customer convenience to the next level with innovative features and self-serve stations.

Find out how to cash your Canada Post postal Money Order and how to request a refund.

To buy a Money Order, you must provide the name of the sender and the name of the recipient (payee). These requirements protect your Money Order.

Find out why postal Money Orders don’t all look the same. Most, however, are either peach (Canadian dollars) or green (U.S. dollars).

A letter of authorization lets you act on behalf of another person or a business to pick up mail or apply for postal services. Download one here.

To collect a MoneyGram electronic money transfer, go to any post office. Receive up to $500 in cash if funds are available, or receive payment by cheque.

Use MoneyGram to send money in Canada or internationally. Buy your MoneyGram in person at any post office across Canada.

Pay your bills with a MoneyGram electronic money transfer at a post office. You don’t need a bank account to use it.

Find out how to add money to your Canada Post reloadable Visa prepaid card and how to check your balance.

Process for shipping parcel pack to the merchant. Includes instruction for prepaid shipping and shipping paid by customers

Many remote communities are served by post offices called air stage offices. Find out about shipping to and from air stage offices.

You can return stamps you bought at the post office if you have the original receipt.