How to get a refund for spoiled meter impressions?
To qualify for a refund, postage meter impressions must:
- not greater than a 1 year old
- be completely legible
- be separated by denomination and by the postage meter number (customer must do this)
- not be used, on the original envelopes, wrappers, or labels
- not be manually altered
Contact your meter provider's representative for assistance.
Contact your meter provider’s representative for assistance.
PITNEY BOWES OF CANADA LTD
5500 EXPLORER DR
MISSISSAUGA ON L4W 5C7
1 800 672-6937
Supplies - Press 1
Billing - Press 2
FRANCOTYP-POSTALIA CANADA LTD
82 CORSTATE AVE
CONCORD ON L4K 4X2
1 800 339-3227
Supplies - Press 3
Billing - Press 4
QUADIENT CANADA
150 STEELCASE RD W
MARKHAM ON L3R 3J9
1 800 636-7678 - Customer Service
1 800 661-0200 - Service and Supplies
Spoiled meter impressions totalling $5.00 or less are not refunded. Please collect $20.00 or more of spoiled meter impressions before contacting your meter provider for a credit or refund.
Yes, there are fees to be paid.
The fees are:
| Spoiled meter impressions ($ amount) | Fee |
|---|---|
|
less than $20 |
$2.00 |
|
more than $20 |
10% of the total |