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Features and options overview
A feature is provided automatically as part of the basic service. For certain features, there may be a fee.
An option is a service enhancement that’s not included automatically as part of the basic service.
If you want to add an option to your selected service, you must select the option at the time of shipping to ensure it's properly captured and linked to the unique tracking number.
You may select options when:
- Using our Electronic Shipping Tools (EST)
- Using Snap Ship
- You affix an extra Canada Post approved label or sticker on the shipping label
Most options are available for an extra fee.
Features and options for Parcel Services – U.S.
Legend:
means the feature is included with the service
means the option comes with an extra fee
means the feature or option isn't available with the service
| Features and options | Xpresspost™– USA | Expedited Parcel™ – USA | Tracked Packet™ – USA | Small Packet™ – USA (Air) |
|---|---|---|---|---|
| On-Time Delivery Guarantee | |
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| Tracking Events and Services | ||||
| Tracking and Delivery Confirmation | |
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| Delivery updates (by email and text message) | |
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| Delivery to a post office box (where available) | |
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| Coverage options | ||||
| Liability coverage (up to $100) | |
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| Additional Liability coverage (up to $1,000) | |
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| Signature | ||||
| Signature | |
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| Pickup services | ||||
| Recurring (Scheduled) Pickup | |
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| One-time On-Demand Pickup | |
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| One-time Third-Party On-Demand Pickup | |
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| Returns | ||||
| Return to Sender | |
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| Customs clearance | ||||
| Postal presentation | |
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| Commercial clearance | |
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Features and options for Parcel Services – International
Legend:
means the feature is included with the service
means the option comes with an extra fee
means the feature or option isn't available with the service
| Features and options | Xpresspost™ - International | International Parcel™ (Air and Surface) | Tracked Packet™ - International | Small Packet™ – International (Air and Surface) |
|---|---|---|---|---|
| On-Time Delivery Guarantee | Available to certain destinations | |
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| Tracking Events and Services | ||||
| Tracking and Delivery Confirmation | |
|
|
|
| Delivery updates (by email and text message) | |
|
|
|
| Delivery to a post office box (in destination, where offered) | |
|
|
|
| Coverage options | ||||
| Liability coverage (up to $100) | |
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|
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| Additional Liability coverage (up to $1,000) | |
|
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| Signature | ||||
| Signature | (only the signatory name is available) |
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| Pickup services | ||||
| Recurring (Scheduled) Pickup | |
|
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| One-time On-Demand Pickup | |
|
|
|
| One-time Third-Party On-Demand Pickup | |
|
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| Returns | ||||
| Return to Sender | |
|
|
|
| Customs clearance | ||||
| Postal presentation | |
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|
| Commercial clearance | |
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