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Size and weight restrictions
Each item must meet the following size and weight specifications.
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Documents (Priority, Xpresspost, Expedited Parcel, Regular Parcel)
Parcels (Priority, Xpresspost, Expedited Parcel, Regular Parcel)
Mailing tube (Priority, Xpresspost, Expedited Parcel, Regular Parcel)
Priority envelopes (rigid paper) maximum requirements (prepaid product)
Xpresspost envelopes (rigid paper) maximum requirements (prepaid product)
Xpresspost bubble (plastic) envelopes maximum requirements (prepaid product)
Xpresspost Certified maximum requirements (prepaid product)
Flat rate box maximum requirements (prepaid product)
1 Girth is (height x 2) + (width x 2)
2 Individual items deposited weighing over 22.7 kg (50 pounds) must bear an overweight parcels sticker (33-086-456).
For an odd-shaped non-rectangular item, we take measurements at the widest points.
Weight and measurement are governed by the Weights and Measures Act and Regulations and its Terms and Conditions. Visit the Measurement Canada website for details.
1 Girth is (height x 2) + (width x 2)
2 Individual items deposited weighing over 22.7 kg (50 pounds) must bear an Overweight Parcels sticker (33-086-456).
For an odd-shaped non-rectangular item, we take measurements at the widest points.
Weight and measurement are governed by the Weights and Measures Act and Regulations and its terms and conditions. Visit the Measurement Canada website for details.
| Requirement | Minimum | Maximum |
|---|---|---|
| Size |
100 mm x 23 mm x 23 mm
3.9 inches x 0.9 inches x 0.9 inches
|
2 m x 2 m x 2 m
78.7 inches x 78.7 inches x 78.7 inches
|
| Length + girth 1 | Exceeds the maximum dimension or weight of a packet |
3 m
118 inches
|
| Weight |
50 g
0.1 pounds
|
30 kg
66 pounds
|
1 Girth is (height x 2) + (width x 2)
We’ll apply a surcharge to all Oversize items.
We consider an item Oversize if it:
- Has any dimension exceeding 1 m (39.4 inches)
or
- Measures more than 76 cm (30 inches) along its second longest side
We consider an item out-of-spec if it exceeds the maximum size or weight specifications in any of the above tables.
We’ll apply a surcharge to an out-of-spec item. At any point, we may refuse the item or return it to the shipper. We may deliver the item at our sole discretion and we may apply extra fees.
Prepaid products
You must order prepaid labels in advance, as we need to overprint them with your name and address. Prepaid labels are only available to customers who have signed a Standing Offer Agreement for prepaid products.
You can’t use prepaid labels on:
- Oversize or unpackaged items
- Items to air stage offices
- Items to the Nunavut, Northwest Territories, or Yukon regions
| Requirement | Medium | Large |
|---|---|---|
| Length | 318 mm | 394 mm |
| Width | 241 mm | 314 mm |
| Thickness | 15 mm | 30 mm |
| Weight | 500 g | 1 kg |
Value packs are available for Xpresspost™ service. A value pack includes a discount (sold in bundles of four) and is available in small and medium size.
| Requirement | Small | Large |
|---|---|---|
| Length | 247 mm | 400 mm |
| Width | 190 mm | 292 mm |
| Weight | 500 g | 1.36 kg |
| Requirement | Small | Medium | Large |
|---|---|---|---|
| Length | 35 cm | 39 cm | 40 cm |
| Width | 26 cm | 26 cm | 30 cm |
| Height | 5 cm | 12 cm | 19 cm |
| Weight | 5 kg | 5 kg | 5 kg |