News releases

June 05, 2017

Posted in News Releases

PayPal and Canada Post Announce Integrated Payment and Shipping Solution

Addresses a customer pain point and saves significant time and money for online sellers

June 05, 2017

Posted in News Releases

TORONTO, June 5th, 2017 — As champions of small businesses, PayPal Canada and Canada Post today announced a new integrated payment and shipping solution for solopreneurs, small businesses and casual sellers. This integration aims to make e-commerce more easily accessible for entrepreneurs and small businesses including 83 per cent of Canadian small and mid-sizes businesses that currently do not sell online*.

Before the launch of this solution, sellers would receive orders, often write the labels manually and then visit a Canada Post retail outlet to ship the parcels. With this new integrated payment and shipping solution, online sellers can track their orders, print shipping labels and pay for shipping seamlessly using their PayPal account. This new functionality automatically sends tracking information and delivery confirmation alerts to both the seller and the customer once a shipping label is created. For small businesses, the days of tracking orders in their PayPal account and subsequently visiting a physical Canada Post location to fulfill customer orders are over. With this new solution, users can schedule a parcel pick-up from Canada Post thereby saving time to drop off parcels to customers locally or internationally. 

“Shipping and order fulfillment is one of the most challenging aspects of e-commerce in Canada,” noted Paul Parisi, President, PayPal Canada. “Our small business customers have shared that it’s one of their top concerns and often keeps them awake at night. With today’s new solution with Canada Post, we are solving a major pain point for our customers and helping them grow.”

Sellers can easily link their PayPal and Canada Post Solutions for Small BusinessTM account and be eligible to receive significant savings on domestic and international shipments. Until July 31, 2017, eligible businesses** can save an additional 15 per cent on Expedited ParcelTM when shipping within Canada.

“We are pleased to work with PayPal to launch a convenient, easy-to-use shipping and payment solution for small businesses that can save them precious time and money as they ship parcels,” said, Lise Côté, General Manager, Consumer and Small Business Marketing at Canada Post. “Canada Post and PayPal are committed to growing e-commerce in the country and this is the start of a strategic partnership between the two companies to deliver innovative and convenient solutions for Canadian online sellers and retailers.”

“Our earlier fulfilment process was a bit hectic and a big waste of time. It was a manual process from receiving orders, printing labels to fulfilling the shipment at a Canada Post outlet. With this new solution, in a couple of clicks we can print a shipping label, pay for shipping with our PayPal account and schedule a pick-up straight away. It’s great that PayPal and Canada Post have teamed up to introduce this new solution that makes our lives easier,” commented Russel Pulkys, Founder, Waves Apparel.   

More information about the service can be found at: You can also watch a video to see how the solution works:

* Source: PayPal’s Canadian SMB Landscape Study 2015.
** Terms apply

About PayPal
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (Nasdaq: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 203 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. For more information, visit

About Canada Post
Canada Post is the country’s No. 1 parcel company, delivering nearly two of every three parcels that Canadian consumers order online. It reaches 15.8 million addresses, operates the country’s largest retail network, and offers affordable and reliable service with convenient pickup and return options for online shoppers. Together, Canada Post, Purolator Holdings Ltd. and SCI Group Inc. offer market-leading end-to-end solutions for e-commerce shippers by leveraging the assets and expertise of the Canada Post Group of Companies.

Media Contacts
Malini Mitra
PayPal Canada

Media Relations