News releases

With the rapidly changing situation regarding COVID-19 we’re experiencing a limited impact on staffing. We’re responding by implementing contingency plans where necessary and adjusting our operations to serve Canadians. This situation is fluid across the country and customers may experience delays. In addition, it’s possible that temporary measures may be put in place, such as the reduction of hours or short-term closures, where required.

Since the beginning of the pandemic, the health and safety of our employees has remained our number one priority. Given the complex and evolving nature of the pandemic, we have strictly adhered to the guidance and direction from the health experts responsible for protecting Canadians from COVID-19. We understood from the start that they were the experts, not us, and therefore following their lead was crucial to keeping our people safe.

With the rapidly changing situation regarding COVID-19 we’re experiencing a limited impact on staffing. We’re responding by implementing contingency plans where necessary and adjusting our operations to serve Canadians. This situation is fluid across the country and customers may experience delays. In addition, it’s possible that temporary measures may be put in place, such as the reduction of hours or short-term closures, where required.

OTTAWA – Members of the Canadian Union of Postal Workers (CUPW) have voted to ratify tentative two-year renewal agreements for both urban plant and delivery employees (CUPW-Urban) and Rural and Suburban Mail Carriers (CUPW-RSMC).

OTTAWA – With COVID-19 restrictions easing across the country, Canada Post is safely resuming delivery practices for Proof of Age (POA), Signature items and Customs owing items.

Processing has now returned to normal at our Gateway facility in Mississauga, Ont. We have been operating our full schedule since Sunday, February 7, when shift 3 employees at Gateway East safely returned to work.

Since the pandemic began, Canada Post has followed the guidance of public health authorities and made the safety of our employees and customers our top priority.

As Canada Post responds to the full impact of the changes Canadians are making in response to safety and travel restrictions, we are working hard to safely deliver the pre-Christmas surge.

Canada Post is experiencing an unprecedented number of transactions at post offices across the country as Canadians look to safely connect with loved ones through the mail this holiday season.

In the final days before the calendar turned to December, Canada Post delivered almost 3 million parcels across the country. That includes approximately 2.1 million parcels delivered on Monday, November 30, 2020 after a weekend with approximately 800 thousand parcel deliveries. As Canada's parcel delivery leader, we've fully implemented plans to scale up and stay safe while responding to the expected heavy holiday parcel volumes.