Closures and service interruptions

May 16, 2023

Important information for customers affected by flooding in Ontario communities

May 16, 2023

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 16, service has resumed in Fort Albany.

Service resumed in Kashechewan on May 12.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).