Closures and service interruptions

May 09, 2023

Important information for customers affected by flooding in Ontario communities

May 09, 2023

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 9, flooding is impacting mail services to the following Ontario communities:

  • Kashechewan
  • Fort Albany

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).